Resource Guide
The Chrella Endorsement
No stars. No ratings. Just real, written endorsements from named Families — specific, signed, and permanent.
Why no star ratings? Star ratings are reductive, gameable, and often reflect mood rather than merit. A Nanny who gave 10 years of exceptional care shouldn't have their career affected by a 3-star review from a family going through a difficult time. Written endorsements require effort and context — which makes them far more meaningful to families, far more trustworthy, and far more powerful for the Nanny's career.
For Nannies
They are permanent
Endorsements live on your Chrella profile. When you leave a family — whether after 6 months or 6 years — the endorsement stays. For 3 days after it is written the author can edit or withdraw it; after that the text is fixed and it is yours to keep. If they ever change their mind about being named, they can take their name off it — the words stay, shown as written by a Family on Chrella. And if they close their Chrella account altogether, the endorsement still stays with you. When an endorsement is no longer signed by anyone, you can remove it from your profile if you would rather not carry it. It builds a career record that follows you.
How to request one
After your time with a family ends (or while still employed), reach out personally and ask. Most families who valued your care are honored to write one. Make it easy — send them directly to your Chrella profile and point to the "Write an endorsement" button.
How many do you need?
Three strong endorsements outperform twenty generic ones. Quality matters far more than quantity. Aim for endorsements that describe specific situations, age groups, and the relationship over time.
For Families
It takes 10 minutes and matters enormously
A single honest, specific endorsement can be the difference between a Nanny getting hired and being overlooked. If someone cared for your children well, this is one of the most meaningful things you can do for their career.
What to write
Be specific. Mention the ages of children, how long you worked together, specific situations the Nanny handled, and what made them stand out. Phrases like "They were great" are less useful than "They handled our colicky newborn with patience and a structured routine that transformed our first three months."
It's signed, not reviewed
Endorsements publish right away after an automated check for prohibited content. What makes them trustworthy is that both people have Chrella profiles and the author is named — not a Chrella review, which does not happen.
What Makes a Great Endorsement
Be specific about ages and situations
Mention the children's ages at the time, and describe at least one specific moment or situation — a medical emergency handled calmly, a particularly challenging developmental stage navigated well, a special bond formed.
Describe the relationship duration
Whether you worked together for 3 months or 5 years, say so. Duration communicates reliability and depth of relationship.
Explain why you'd hire them again
The most powerful endorsements answer one simple question: "Would you hire this person again?" Make your answer clear.
Include your family context
Two children, ages 18 months and 4 years, in a bilingual household — this context helps other families quickly assess fit.
Be honest, not just positive
Families trust specific, balanced endorsements more than glowing generalities. Authenticity is more valuable than perfection.